How do I start an exchange or return?Updated 9 days ago

The fastest way to kickoff an exchange or return is to use our customer portal!

All you'll need handy is:

1. The email address used to place your order or the Zip Code associated with your order. 

2. Your order number. It should begin with "S" followed by 4+ numbers. 

From there you'll be able to request an exchange, return, and more!

We're proud to offer complimentary domestic exchanges on all eligible items. Standard exchange replacements are reserved immediately, but ship after the original merchandise is received by Fresh Western. 

Corso-approved domestic exchanges may ship without waiting for the original goods to return. 

A $4.95 fee will be deducted if a Fresh Western prepaid label is used to return an item(s) for a refund. This fee helps offset some of the costs associated with returns, restocking, etc.