Order Issues
Don't sweat it one bit - we're here to help!
What do I do if my item(s) arrives damaged?
First off - we’re terribly sorry your item(s) didn't arrive in the best shape. Rest assured, we'll do all we can to assist. If you receive a damaged item/package, please contact us within 7 days whenever possible. You can do this via email at howdy@f
My order was marked delivered but it’s not here.
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
What if my order is missing an item or I received the wrong item?
We are sorry to hear that something's awry, but please rest-assured we're here to help. If you notice your order is missing an item, or if you received something you did not order, please let us know within 7 days whenever possible. If more time has